Shipping
Shipping options and costs are shown at checkout before you pay. Questions about shipping? Contact us and we'll help.
Battery shipping
Some lithium batteries have carrier, quantity, or destination limits. If an item is restricted, the shipping options at checkout will reflect that. We cannot ship damaged packs.
Returns and order problems
If something isn't right with your order, contact us with your order number and we'll help.
Damaged or missing items
Contact us with your order number and photos of the item and packaging, and we'll work with you on next steps.